FAQ

Our albums take 3-5 for processing and then shipping is approximately 2-7 business days. Have a look at our shipping & delivery page for more details.

Yes! Our custom album is designed to be beautifully bespoke. You can customise elements such as cover text, colours, and layout to create something truly unique to your memories.

We don’t automatically send previews for every order. However, if you would like to see a preview before printing, you’re more than welcome to request one when placing your order or via email.

Each album has room for 300 pictures and space to write a memory beside it.

Each album is finished with a protective fabric spray to help keep it looking beautiful over time. To maintain its quality, we recommend storing your album out of direct sunlight and handling it with clean hands.

If spills occur, gently blot—do not rub. Avoid harsh chemicals or submerging your album in water. To clean, lightly dust with a dry cloth as needed, and keep your album away from moisture and liquids to preserve its finish.